Medical Transcription  Services

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Remote Computer Support Service

Firewall Monitoring and installation

Voice Systems

 

Remote & On-Site Support
All our customers benefit from being able to call our helpdesk and receive support as if we were sitting next to you, how?

All our clients systems are configured in a safe and secure way so that we can access their servers and PC's or Laptops from our offices. We can see what you are seeing on your screen and even take over control of your servers, PC's and laptops to help resolve a problem.

So from the time of calling our helpdesk we can be connected to your systems and seeing what the problem is within minutes, no waiting for engineers to attend site!
We are also ready to attend site if needed for any critical failures and routine maintenance.

Our Desktop maintenance comprise of:

  • Anti virus software checkups
  • Disk space utilization
  • Defragmentation of hard drives
  • Troubleshoot hardware and software issues
  • Temporary internet files purging
  • Installed software checkups
  • Check log files
  • Install necessary updates and service packs and more

 

Key Benefits

  • Benefit 1 No waiting for support to come onsite to start trouble shooting. With Medscripts remote      desktop support you can simple log onto Medscripts home page and get immediate assistance!
  • Benefit 2: Resolve computer problems and troubleshoot quickly. 
  • Benefit 3: You are only billed for what time it takes to resolve the problem with no long term contracts to sign! Simply call our main phone number and ask for support services.
  • 334-567-0629


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Send mail to greg@medscripts.net with questions or comments about this web site.
Copyright © 2006 Medscrip0ts Inc
Last modified: January 31, 2008